Safaricom leaves millions off network for hours in Kitui


The network is currently suffering outages. The outage started on Wednesday, December 20th at around 9:40am. in a disruption the firm attributed to a failure on core network

In response to our tweet safaricom management said technical team was working to resolve the issue.

“@KituiOnline Apologies for the inconvenience. We have a network issue in Kitui and we are working to resolve it soonest.” safaricom tweeted.

Safaricom’s response regarding network itch in Kitui

Thousands of Kenyans who are hooked to M-Pesa services were the most affected, with hundreds unable to settle their bills.

Others users experienced difficulties calling, sending and receiving text messages or using data services.

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