The network is currently suffering outages. The outage started on Wednesday, December 20th at around 9:40am. in a disruption the firm attributed to a failure on core network
In response to our tweet safaricom management said technical team was working to resolve the issue.
“@KituiOnline Apologies for the inconvenience. We have a network issue in Kitui and we are working to resolve it soonest.” safaricom tweeted.
Thousands of Kenyans who are hooked to M-Pesa services were the most affected, with hundreds unable to settle their bills.
Others users experienced difficulties calling, sending and receiving text messages or using data services.